A measuring instrument for sales conversations.
AICA turns every call and chat into structured data your managers can actually use: 30+ metrics, a scoring builder you control, direct CRM delivery and budget caps that hold.
30+ metrics per conversation.
Quality score. Sale probability. Sentiment arc. Objection class. Talk ratio. Script adherence. Compliance flags. Summary + next-step.
Quality & outcome
- Quality score
- Sale probability
- Lead qualification
- Recommended next step
Conversation dynamics
- Talk ratio
- Sentiment arc
- Filler / minute
- Interruption count
Content & risk
- Objection class
- Script adherence
- Compliance flags
- Mention tracking
Operations
- Cost breakdown
- Processing time
- Vendor used
- Raw transcript + diarisation
Your playbook. Your weights.
Toggle metrics on/off. Build scoring profiles per category. Weight each criterion. Save, clone, version. No rebuild required when your playbook changes.
- Per-category profiles (outbound, inbound, support, retention)
- Weighted criteria with plain-English descriptions
- Version history + rollback
- A/B test scoring profiles on past calls
Filed where work already happens.
Scores and summaries land on the CRM record. Tasks auto-created. Timeline annotated. Deal stage suggested. Bitrix24 live, HubSpot / Salesforce / Pipedrive on the roadmap.
- Bitrix24 — live, fully supported
- HubSpot, Salesforce, Pipedrive — on roadmap
- REST API + webhooks for any CRM
- Score + summary + next-step synced per record
Swap ASR and LLM any time.
ASR and LLM are configuration, not commitment. Pin the model per language. Switch when costs shift. No migration, no contract.
- OpenAI Whisper, Deepgram, Azure Speech
- GPT-4, Claude, Gemini, open-source models
- Per-project, per-language overrides
- Cost + accuracy comparison built in
Budget caps that actually hold.
Per-call price preview. Breakdown by model and token. Project-level caps that pause processing automatically. First finance-friendly AI tool you've ever bought.
- Per-call cost transparency
- Project-level monthly caps
- Auto-pause on threshold
- Forecast + variance report
Stop listening. Start coaching.
Every day without AICA is another day of blind spots. Every unreviewed call is a missed coaching moment. Fourteen days of trial, one hundred analyses, no credit card.