//docs

Documentation

Everything you need to ship.

Quickstart for getting live in 15 minutes, guides for every connector, a full API reference, and troubleshooting for the boring parts.

Quickstart

Bitrix24 install

Install from the marketplace, sync first 100 calls.

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API connect

Ingest calls via REST when you don't use a pre-built connector.

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Backfill historical

Import existing recordings for 30 / 90 / 365 days.

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Core concepts

Scoring Builder

Build scoring profiles, weight criteria, version your playbook.

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Budget caps

Project-level caps, thresholds, auto-pause behaviour.

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Vendor routing

Pin ASR / LLM per language, per project.

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Delivery targets

Where scores land (CRM, Slack, webhooks, email).

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Integrations

Bitrix24 field mapping

Map metrics to custom CRM fields.

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Slack alerts

Configure rules, digest schedule, channel routing.

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Webhooks

Event types, retries, signing.

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API reference

Authentication

API keys, scopes, rotation.

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Records

Create, list, fetch analyses.

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Analyses

Score schema, versioning, retries.

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Webhooks

Event catalog + signing verification.

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Troubleshooting

Stuck ingestion

Check queue, retry, manual requeue.

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Low transcription accuracy

Switch ASR, tune language, upload sample.

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CRM sync delay

Diagnose connector, re-auth, replay failed jobs.

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Get started

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